- Training 1: Canon technical staff were instructed by Image Access Technical Support Manager Adrian Musiol (right)
- Image Access support technican Alexander Kurz (left) helps attendees gain extensive knowledge of the WideTEK® family by carrying out typical support tasks
- Attendees got hands on experience taking apart and reassembling the WideTEKs
- Training 2: Another group of Canon technicians with Image Access Technical Support Manager Adrian Musiol (left)
In the first weeks in February, Image Access trained technical employees from Canon and provided them hands-on experience and the technical know how to service the WideTEK family of wide format scanners. Using typical support scenarios, working with the WideTEK® 36, WideTEK® 44 and our latest CIS Scanner WideTEK® 48CL – attendees were given the opportunity to open the scanners, perform service tasks and thenreassemble the equipment as they would in a normal support case.